We often talk about the practical skills that a good manager should have. Any person in a management role must have technical, communications and people management skills.
However, we rarely talk about the human aptitudes that make a supervisor a leader.
Skills are developped and are acquired through professional, academic and life experience, but qualities are innate, unique to the individual.
The world is made up of more than 7 billion people, all different from one other with unique cultures, beliefs, passions and backgrounds. It is not always possible to fullly grasp the realities of others, but we can recognize the feelings that drive us.
Showing empathy therefore means validating the fears, joys and any other feelings of others, without having had the same experiences.
They say curiosity killed the cat. But does it always?
The good leader recognizes that they can (must) always continue their learning both in the workplace and in their personal relationships. By doing so, they stay on top of new technologies or practices and get to know their colleagues on a personal level.
Honesty is always appreciated. Employees respect their supervisor's ability to communicate objectives, expectations and consequences transparently.
This creates a climate of trust and promotes collaboration.
More and more, human resources specialists are looking for candidates whose personalities and values could match the spirit of the company and its values.
An employee who feels heard, understood and valued his commitment to his company.
What quality do you value most in a leader?